Careers

Come build the thing that finally sounds like us.

We are a small team with an unusually specific obsession: making software that answers customers without flattening the voice of the people who used to.

People today

Spread across four time zones, hiring slowly and on purpose.

People today

Spread across four time zones, hiring slowly and on purpose.

Cities

Portland, Lisbon and Toronto, with everyone else fully remote.

Cities

Portland, Lisbon and Toronto, with everyone else fully remote.

Roles open

Each one written by the person you would actually report to.

Rate

+7.1%

Speed

+12.8%

Roles open

Each one written by the person you would actually report to.

Rate

+7.1%

Speed

+12.8%

Meet-ups a year

4×

We fly the whole team together once a quarter, no exceptions.

Meet-ups a year

4×

We fly the whole team together once a quarter, no exceptions.

Why here

Small team, unusual amount of ownership.

No committees. You will talk to customers in your first week.

Remote by default

Work from wherever you think best. We fly the whole team together four times a year.

Remote by default

Work from wherever you think best. We fly the whole team together four times a year.

One salary band

Same pay for the same role, published internally, wherever you happen to live.

One salary band

Same pay for the same role, published internally, wherever you happen to live.

Four-day fortnight

Every other Friday is yours. No meetings, no Slack, no quiet expectation to be around.

Four-day fortnight

Every other Friday is yours. No meetings, no Slack, no quiet expectation to be around.

Budget that is actually spent

Two thousand a year for whatever makes you better at this, with no approval theatre.

Budget that is actually spent

Two thousand a year for whatever makes you better at this, with no approval theatre.

Health, properly covered

Full cover for you and anyone you live with, in every country we hire in.

Health, properly covered

Full cover for you and anyone you live with, in every country we hire in.

Equity, explained

Everyone gets it. We will walk you through what it is worth before you sign anything.

Equity, explained

Everyone gets it. We will walk you through what it is worth before you sign anything.

Open roles

Six ways in, right now.

Nothing here that fits? Tell us what you would rather be doing.

Senior Speech Engineer

Engineering

Rotterdam · Remote

Full-time

Conversation Designer

Voice

Lisbon · Remote

Full-time

Customer Engineer

Customer

Toronto

Full-time

Infrastructure Engineer

Engineering

Remote · EU

Full-time

Product Designer

Design

Rotterdam · Remote

Full-time

Support Operations Lead

Customer

Remote · EU

Contract

How hiring works

Four steps, about two weeks.

No take-home you cannot finish in an evening. We pay for the paid day.

01

Intro call

Thirty minutes with the person you would report to. No panel, no puzzle questions.

01

Intro call

Thirty minutes with the person you would report to. No panel, no puzzle questions.

02

Real problem

One of ours, scoped to a single evening. We pay for your time either way.

02

Real problem

One of ours, scoped to a single evening. We pay for your time either way.

03

Walkthrough

You talk us through it. Mostly we want to hear how you decided what to skip.

03

Walkthrough

You talk us through it. Mostly we want to hear how you decided what to skip.

04

Offer

Numbers, equity and the reasoning behind both, in writing, within two days.

04

Offer

Numbers, equity and the reasoning behind both, in writing, within two days.

Get started

Ready to hear what your support could sound like?

We will build you a working agent on your own transcripts — and show you the numbers before you commit to anything.

Talk to us

Refund issued · 0:38

Escalated to Priya

CSAT 5.0 · voice