Status

All systems, in the open.

Uptime measured from outside our network, updated every thirty seconds. When something is wrong you will read it here before you read it from us.

All systems operational

Updated 2 minutes ago

Uptime, last 30 days

99.98%

Measured from outside our network on completed calls, not pings.

Uptime, last 30 days

99.98%

Measured from outside our network on completed calls, not pings.

Uptime, last 90 days

99.97%

A rolling window that includes scheduled maintenance.

Uptime, last 90 days

99.97%

A rolling window that includes scheduled maintenance.

Active incidents

Anything degraded appears here within thirty seconds of detection.

Rate

+7.1%

Speed

+12.8%

Active incidents

Anything degraded appears here within thirty seconds of detection.

Rate

+7.1%

Speed

+12.8%

Since the last one

12 days

Full write-ups are posted to the changelog once resolved.

Since the last one

12 days

Full write-ups are posted to the changelog once resolved.

Components

Every part, measured separately.

Voice is measured on completed calls, not on whether the endpoint answered a ping.

Voice agents

Live phone and voice conversations

Operational

99.99%

Chat agents

Web widget, help centre and inbox replies

Operational

99.98%

Composer

Agent building, rehearsal and rollout

Operational

99.99%

Signal

Conversation analytics and reporting

Operational

99.95%

Public API

REST endpoints and webhooks

Operational

99.99%

Connectors

Helpdesk, CRM and docs sync

Operational

99.97%

Dashboard

Workspace admin and settings

Operational

100%

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Refund issued · 0:38

Escalated to Priya

CSAT 5.0 · voice